Services

Time-Saving Diagnostics

Our proven, real-world diagnostics help you find your fix faster than factory flowcharts. Short-cut test procedures are created from millions of calls to our Repair Hotline, and written by our own factory-trained, ASE Master, L1 Carline Specialists. Fixes are collected from over 150,000 techs in the field, and validated by our master techs before being posted to Direct-Hit so you know you’re getting reliable information you can trust.

 

Genuine OEM Service & Repair

Access unedited factory data on more than 35 vehicle makes, domestic and import. Link to R&R procedures, pin-out and color wiring diagrams, specifications and more right from our Quick-Hits section; or go directly to the service manual information you need with Supercharged Search® technology that considers language across all OEMs to help you find exactly what you need without worrying about exact keywords. Now with color wiring diagrams that are stackable.

 

Factory Scheduled Maintenance

You can run Direct-Hit’s Factory Scheduled Maintenance plans in under a minute and educate your customers on the benefits of routine service in plain-talk language, generating more service able hours for your shop. We also have maintenance reminder reset procedures!

 

Parts & Labor Estimating

Direct-Hit gives you the most current and reliable estimating information from MOTOR, combined with the convenience of parts ordering for increased productivity. Quickly build and save estimates that you can print, or even email.

 

Repair Hotline

The Identifix Repair Hotline is staffed by over 45 OE factory-trained ASE Master, L1 Carline Specialists. Collectively, we’ve taken millions of calls on all kinds of unique vehicle issues. Something that may be new to you, we may have seen before and have already done the leg work. We’re not a silver bullet. We’re a friendly team of master technicians dedicated to working with you to find your fix, saving you time and frustration.

Our Repair Hotline is organized into five Carline teams: GM, Chrysler, Ford, European, and Asian. So you’re always speaking with an expert on your particular vehicle. 2-Free Hot Line Cars a month per location.

You can preview our program at https://www.identifix.com/test-drive/
or see about our program with https://www.identifix.com/videos/