Past Performance

We work with the following agencies to name a few:

  • FBI
  • Federal Bureau of Prisons
  • US Forest Service
  • Navy
  • Air Force
  • Army
  • Marines
  • Coast Guard
  • Dept of Homeland Security

Scope of work

To briefly recap our program: Identifix is your source for vehicle diagnostics, Factory Scheduled Maintenance plans, and OEM service & repair information with our award-winning online tool, Direct-Hit.  Based on the experience of more than 55,000 Direct-Hit subscribers across North America.

We have the following:

  1. Over 1,000,000 real world fixes on our program.
  2. Can input and then search by Fleet number or VIN number.
  3. OEM Service manuals-with working links not just a copy from a manual.
  4. OEM Dia. and Repair information- with working links, not just a copy.
  5. All OEM information is linked just like the dealerships-same information, not copied, changed or edited at all.
  6. True factory scheduled maintenance. True glove box.
  7. Over 46 Master Techs providing hotline support.
  8. 3 different parts and labor rates programs included.
  9. Can search up to 8 codes, symptoms, or keywords at a time.
  10. Search by VIN number.
  11. No contract or start up fees-logons and passwords are free per location and not tied to the pc.
  12. Color wiring diagrams that are stackable.
  13. One low price that is all inclusive. No charge for logons or passwords.
  14. 2 Free Hot Line Cars per month per location.
  15. System & data updated daily.
  16. You can start quarterly, semi annual or yearly as you desire. No contract or startup fee.

You can preview our program at
or see about our program with